Mercy Health - Youngstown Dental Care

Deanna Grafff 3 months ago

My beef is with the process. Mercy health will text you email you and call you 20 times before your scheduled appointment but you get zip for the dental bus. The first time we waited six months for the dental bus it broke down and so we had to reschedule waited another six months got there on time only be told that my daughter needed her ID and I needed the guardianship paperwork which no one told me about when we made the appointment. So again no dental visit and on top of that the person older gentleman who did the paperwork was a smart ass and I didn’t appreciate it. I’m sure the dental hygienist were very nice, but I’m done with it.

Leaha Gress 4 months ago

Went in for tooth pain a few days ago and they did absolutely nothing for it. Didn’t even look at the tooth. Just said they wanted to pull my wisdom teeth out. The tooth that I’m having pain is isn’t even next to where my wisdom teeth would be coming in. So my wisdom teeth is not the cause for my tooth pain. I feel like they are just eager to pull peoples teeth so they have more training. Even when it’s not necessary. Good lord lol!

Daniel Olivera Edited 5 months ago

My wife went in for a dental emergency due to sever pain she’s been having daily. They did x-rays and found infections on two molars on either side of her face. Instead of treating her they sent her home with antibiotics and an appointment for December. My wife will be dead of sepsis before then. They just willingly sent my wife home to die. Mouth infections can quickly become a death sentence and yet they think she can wait 7months!!?? This is either sever ignorance or flat malpractice. This place has no right to call itself a medical emergency dental clinic. And needs to be investigated immediately. If this is common practice they are sending people home to die. Edit: I emailed them and never got a reply. This place has some serious ethical issues.

Ann Hazlett 6 months ago

Waited 6 months for my daughter's wisdom tooth extraction consult. What a joke, the place is disgusting and the bathrooms were nasty. I won't eat at a restaurant with a dirty bathroom, and sure the heck won't have dental work done at a place with nasty bathrooms. When getting her X-rays, they use a sandwich bag for the cover where you have to bite down. Is this medical grade material now? Upon talking to someone we believe was the Dr. ( No introduction) she kept referring to two wisdom teeth when she has three to be extracted. We corrected her several times. My daughter was warned they may hit a nerve and she could have nerve damage for 6-8 months but possibly just 2 months !!! 😵‍💫 When asked if we had any questions , we asked a few and she said ask the receptionist when you schedule. She scheduled her a year out and we asked nothing because we will not be returning. What a waste of time....oh and trying to find the actual dental department, have fun...there's no sign out front so you park in the parking garage and literally walk 4 blocks and guess what door to go in.

Michele Jones 7 months ago

I want thank the staff at Mercy Health Dental for awesome work from start to.finish! I arrived there 730am in so much pain I could barely speak.... they were efficient, caring, and all around super! They explained everything every step. I had never been there. I have no insurance so I didnt know how it would be for me. It was amazing how they helped me for 20 dollars..The Dr & hygenist I cant remember their names, I was in so much pain, but when I say they both were gentle and amazing! She worked hard my 2 teeth were.broke off really really bad and stubborn to come out! She got them though and I left out restored!! Back in my car pain free by 1030am!!! WOW KEEP HELPING PEOPLE!!!